Thứ Hai, 15 tháng 10, 2012

Motorbike repairers trick customers

Many motorbike repair shops in Ho Chi Minh City have cheated customers by causing unrecoverable damage to tires, tubes, integrated circuits (ICs), and spark plugs, to force victims to buy new items at exorbitant prices, a Tuoi Tre investigation has found.
Pretending to be a job seeker, a Tuoi Tre reporter was hired by Thanh Dat repair shop at 1130 National Highway 1, Tan Tao A Ward, Binh Tan District.
“Simply pierce four or five holes in a tube so that they [motorbike drivers] have to buy new ones. As for tires, you should use the pointed end of a scissor to tear it...,” Luan, the shop’s owner, told the reporter.
On September 12, a woman took a motorbike with a flat tire to the shop. Upon noticing that the woman wasn’t very attentive to the repair being made, Luan secretly cut a 10 cm hole in the tire using a pair of scissors.
Luan then showed the damaged tire and tube to the woman and suggested that she buy new ones – which are available at his shop – as replacements.
The woman was surprised by the damage, but all she could do was agree to Luan’s suggestion. She was charged VND310,000 (US$15) -- too high compared to the marked prices of the items, not to mention their quality.
Similar scenes occurred during the time the reporter “worked” there.
At another shop at Trung Son Rounabout in Binh Hung Commune, Binh Chanh District, another Tuoi Tre reporter, also acting as a job seeker, was asked to perform the same tricks on customers.
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A dishonest motorbike repairer is handling a tube (Photo: Tuoi Tre)
Nhan, the shop’s owner, said he had “trained” about 40 people to become “specialists” in cheating and overcharging customers by damaging their bikes’ parts, including tires, tubes, ICs and spark plugs.
Tuoi Tre witnessed Nhan charge many victim as much as VND150,000 for a new tube.
Other cheating repair shops are located along the National Highway 1 section running through the Tan Tao Industrial Park in Binh Tan District, where a worker can be charged VND80,000 for a new tube after their old tube was damaged by dishonest repairers.

Meanwhile, the market price of such a new tube is only VND13,000-20,000.

The owner of a cheating repair shop in the area told Tuoi Tre that he could earn VND1 million (US$48) per day simply through deceitful tricks.
On September 25, a 25-year-old man named Kiet, of HCMC’s Hoc Mon District, told Tuoi Tre that he had his tubes replaced on a 5km route from the Go May Crossroads in Binh Tan District to Binh Dien Bridge in Binh Chanh District.

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