For three decades, Mr. Phillips had focused on writing software to allow
computers to understand human speech. In 2006, he had co-founded a
voice recognition company, and eventually executives at Apple, Google
and elsewhere proposed partnerships. Mr. Phillips’s technology was even
integrated into Siri itself before the digital assistant was absorbed
into the iPhone.
But in 2008, Mr. Phillips’s company, Vlingo, had been contacted by a
much larger voice recognition firm called Nuance. “I have patents that
can prevent you from practicing in this market,” Nuance’s chief
executive, Paul Ricci, told Mr. Phillips, according to executives
involved in that conversation.
Mr. Ricci issued an ultimatum: Mr. Phillips could sell his firm to Mr.
Ricci or be sued for patent infringements. When Mr. Phillips refused to
sell, Mr. Ricci’s company filed the first of six lawsuits.
Soon after, Apple and Google stopped returning phone calls. The company
behind Siri switched its partnership from Mr. Phillips to Mr. Ricci’s
firm. And the millions of dollars Mr. Phillips had set aside for
research and development were redirected to lawyers and court fees.
When the first lawsuit went to trial last year, Mr. Phillips won. In the
companies’ only courtroom face-off, a jury ruled that Mr. Phillips had
not infringed on a broad voice recognition patent owned by Mr. Ricci’s
company.
But it was too late. The suit had cost $3 million, and the financial damage was done. In December, Mr. Phillips agreed to sell his company to Mr. Ricci. “We were on the brink of changing the world before we got stuck in this legal muck,” Mr. Phillips said.
Mr. Phillips and Vlingo are among the thousands of executives and
companies caught in a software patent system that federal judges,
economists, policy makers and technology executives say is so flawed
that it often stymies innovation.
Alongside the impressive technological advances of the last two decades,
they argue, a pall has descended: the marketplace for new ideas has
been corrupted by software patents used as destructive weapons.
Vlingo was a tiny upstart on this battlefield, but as recent litigation
involving Apple and Samsung shows, technology giants have also waged
wars among themselves.
In the smartphone industry alone, according to a Stanford University
analysis, as much as $20 billion was spent on patent litigation and
patent purchases in the last two years — an amount equal to eight Mars
rover missions. Last year, for the first time, spending by Apple and
Google on patent lawsuits and unusually big-dollar patent purchases
exceeded spending on research and development of new products, according
to public filings.
Patents are vitally important to protecting intellectual property.
Plenty of creativity occurs within the technology industry, and without
patents, executives say they could never justify spending fortunes on
new products. And academics say that some aspects of the patent system,
like protections for pharmaceuticals, often function smoothly.
However, many people argue that the nation’s patent rules, intended for a
mechanical world, are inadequate in today’s digital marketplace. Unlike
patents for new drug formulas, patents on software often effectively
grant ownership of concepts, rather than tangible creations. Today, the
patent office routinely approves patents that describe vague algorithms
or business methods, like a software system for calculating online
prices, without patent examiners demanding specifics about how those
calculations occur or how the software operates.
As a result, some patents are so broad that they allow patent holders to
claim sweeping ownership of seemingly unrelated products built by
others. Often, companies are sued for violating patents they never knew
existed or never dreamed might apply to their creations, at a cost
shouldered by consumers in the form of higher prices and fewer choices.
“There’s a real chaos,” said Richard A. Posner, a federal appellate
judge who has helped shape patent law, in an interview. “The standards
for granting patents are too loose.”
Almost every major technology company is involved in ongoing patent
battles, but the most significant player is Apple, industry executives
say, because of its influence and the size of its claims: in August in
California, the company won a $1 billion patent infringement judgment
against Samsung. Former Apple employees say senior executives made a
deliberate decision over the last decade, after Apple was a victim of
patent attacks, to use patents as leverage against competitors to the
iPhone, the company’s biggest source of profits.
Apple has filed multiple suits against three companies — HTC, Samsung
and Motorola Mobility, now part of Google — that today are responsible
for more than half of all smartphone sales in the United States. If
Apple’s claims — which include ownership of minor elements like rounded
square icons and of more fundamental smartphone technologies — prevail,
it will most likely force competitors to overhaul how they design
phones, industry experts say.
HTC, Samsung, Motorola and others have filed numerous suits of their
own, also trying to claim ownership of market-changing technologies.
While Apple and other major companies have sometimes benefited from this
war, so have smaller partners. In 2010, Apple acquired Siri Inc., the
company behind the software of the same name. The stock price of Mr.
Ricci’s company, Nuance, which had by then become Siri’s partner, rose
by more than 70 percent as iPhone sales skyrocketed. Some former
executives at Vlingo, Nuance’s old rival, remain bitter.
“We had spent $3 million to win one patent trial, and had five more to
go,” said a former Vlingo executive who spoke on condition of anonymity
because he had signed confidentiality agreements. “We had the better
product, but it didn’t matter, because this system is so completely
broken.”
Mr. Ricci declined to be interviewed. Others at Nuance said they were simply protecting their intellectual property.
“Our responsibility is to follow the law,” said Lee Patch, a vice
president at Nuance. “That’s what we do. It’s not our fault if some
people don’t like the system.”
Today, Nuance is a giant in voice recognition. Apple is the most
valuable company in the world. And the iPhone is wrapped in thousands of
patents that keep companies in numerous court battles.
“Apple has always stood for innovation,” the company wrote in a
statement in response to questions from The New York Times. “To protect
our inventions, we have patented many of the new technologies in these
groundbreaking and category-defining products. In the rare cases when we
take legal action over a patent dispute, it’s only as a last resort.
“We think companies should dream up their own products rather than
willfully copying ours, and in August a jury in California reached the
same conclusion,” the statement said.
At a technology conference this year, Apple’s chief executive, Timothy
D. Cook, said patent battles had not slowed innovation at the company,
but acknowledged that some aspects of the battles had “kind of gotten
crazy.”
“There’s some of this that is maddening,” he said. “It’s a waste; it’s a time suck.”
The evolution of Apple into one of the industry’s patent warriors gained
momentum, like many things within the company, with a terse order from
its chief executive, Steven P. Jobs.
A Patent Warrior’s Education
It was 2006, and Apple was preparing to unveil the first iPhone. Life
inside company headquarters, former executives said, had become a frenzy
of programming sessions and meetings between engineers and executives.
And, increasingly, patent lawyers.
Just months earlier, Apple reluctantly agreed
to pay $100 million to Creative Technology, a Singapore-based company.
Five years before, Creative applied for a broad software patent for a
“portable music playback device” that bore minor similarities to the
iPod, an Apple product that had gone on sale the same year. Once the
patent was granted to Creative, it became a license to sue.
Apple settled three months after Creative went to court. “Creative is
very fortunate to have been granted this early patent,” Mr. Jobs said in
a statement announcing the settlement in 2006.
Privately, Mr. Jobs gathered his senior managers. While Apple had long
been adept at filing patents, when it came to the new iPhone, “we’re
going to patent it all,” he declared, according to a former executive
who, like other former employees, requested anonymity because of
confidentiality agreements.
“His attitude was that if someone at Apple can dream it up, then we
should apply for a patent, because even if we never build it, it’s a
defensive tool,” said Nancy R. Heinen, Apple’s general counsel until
2006.
Soon, Apple’s engineers were asked to participate in monthly “invention
disclosure sessions.” One day, a group of software engineers met with
three patent lawyers, according to a former Apple patent lawyer who was
at the meeting.
The first engineer discussed a piece of software that studied users’ preferences as they browsed the Web.
“That’s a patent,” a lawyer said, scribbling notes.
Another engineer described a slight modification to a popular application.
“That’s a patent,” the lawyer said.
Another engineer mentioned that his team had streamlined some software.
“That’s another one,” the lawyer said.
“Even if we knew it wouldn’t get approved, we would file the application
anyway,” the former Apple lawyer said in an interview. “If nothing
else, it prevents another company from trying to patent the idea.”
The disclosure session had yielded more than a dozen potential patents
when an engineer, an Apple veteran, spoke up. “I would like to decline
to participate,” he said, according to the lawyer who was at the
meeting. The engineer explained that he didn’t believe companies should
be allowed to own basic software concepts.
It is a complaint heard throughout the industry. The increasing push to
assert ownership of broad technologies has led to a destructive arms
race, engineers say. Some point to so-called patent trolls, companies
that exist solely to sue over patent violations. Others say big
technology companies have also exploited the system’s weaknesses.
“There are hundreds of ways to write the same computer program,” said
James Bessen, a legal expert at Harvard. And so patent applications
often try to encompass every potential aspect of a new technology. When
such applications are approved, Mr. Bessen said, “the borders are fuzzy,
so it’s really easy to accuse others of trespassing on your ideas.”
The number of patent applications, computer-related and otherwise, filed
each year at the United States patent office has increased by more than
50 percent over the last decade to more than 540,000 in 2011. Google
has received 2,700 patents since 2000, according to the patent analysis
firm M-CAM. Microsoft has received 21,000.
In the last decade, the number of patent applications submitted by Apple
each year has risen almost tenfold. The company has won ownership of
pinching a screen to zoom in, of using magnets to affix a cover to a
tablet computer and of the glass staircases in Apple stores. It has
received more than 4,100 patents since 2000, according to M-CAM.
And as patent portfolios have expanded, so have pressures to use them against competitors.
In March 2010, Apple sued HTC, a Taiwanese smartphone manufacturer that
had partnered with Google. Apple did not talk to HTC before suing.
Negotiations were not part of the strategy, according to a former
executive. “Google was the enemy, the real target,” the executive said.
It was one of seven major smartphone and patent-related lawsuits Apple
has initiated since 2006. The suits have focused on two large companies,
HTC and Samsung, both Google partners, which together account for 39
percent of American smartphone sales. Apple has also filed countersuits
against Nokia, as well as against Motorola Mobility, which is now owned
by Google and accounts for 12 percent of sales.
In addition, the company has filed two declaratory judgment actions
asking the courts to rule on the provenance and validity of patents.
Over the same period, Apple itself has been sued 135 times, mostly by
patent trolls interested in its deep pockets.
Apple is not alone. The number of patent lawsuits filed in United States
district courts each year has almost tripled in the last two decades to
3,260 in 2010, the last year for which federal data is available.
Microsoft has sued Motorola; Motorola has sued Apple and Research in
Motion; Research in Motion has sued Visto, a mobile technology company;
and in August, Google, through its Motorola unit, sued Apple, contending
that Siri had infringed on its patents. (Google dropped the suit last
week, leaving open the possibility of refiling at a later date.) All of
those companies have also been sued numerous times by trolls.
Patents for software and some kinds of electronics, particularly
smartphones, are now so problematic that they contribute to a so-called
patent tax that adds as much as 20 percent to companies’ research and
development costs, according to a study conducted last year by two
Boston University professors.
Supporters of suits initiated by Apple say that the litigation is vital
to the company’s success and that Apple is sued far more often than it
sues, as do all major tech firms.
“If we can’t protect our intellectual property, then we won’t spend
millions creating products like the iPhone,” a former Apple executive
said, noting that some of Apple’s patents, like the “slide to unlock”
feature on the iPhone, took years to perfect. The concept “might seem
obvious now, but that’s only after we spent millions figuring it out,”
the executive said. “Other companies shouldn’t be able to steal that
without compensating us. That’s why the patent system exists.”
But others challenge that logic, given the huge profits the technology
industry enjoys. Apple collects more than $1 billion a week in iPhone
and related sales. “I am skeptical whether patents are needed in the
software industry to provide adequate incentives,” Judge Posner wrote in
an e-mail.
One consequence of all this litigation, policy makers and academics say,
is that patent disputes are suffocating the culture of start-ups that
has long fueled job growth and technological innovation.
“Think of the billions of dollars being flushed down the toilet,” said
Ms. Heinen, the former Apple general counsel, who left the company and paid $2.2 million
in connection with a federal investigation of stock option backdating.
“When patent lawyers become rock stars, it’s a bad sign for where an
industry is heading,” she said, adding that she had no issue with the
lawyers themselves.
There are some indications that the big companies themselves are growing weary of this warfare.
In its response to The Times, Apple addressed “standards-essential”
patents, which companies are obligated to license to competitors at
reasonable rates, and wrote that it was “deeply concerned by the rampant
abuse of standards-essential patents by some of our competitors.”
“Standards-essential patents are technologies which these companies have
volunteered to license to anyone for a reasonable fee,” the statement
said, “but instead of negotiating with Apple, they’ve chosen to sue us.”
Samsung, Motorola, Nokia and HTC have sued Apple, claiming it violated
standards-essential patents.
Another sign of fatigue is the frequency with which executives and
lawyers from Apple and Google speak to one another about patent
disputes. Earlier this year, Google proposed a cease-fire, according to
people familiar with the conversations. And when Google withdrew its
Motorola suit last week, it was widely seen as a peace gesture.
But Apple has been hard to pin down, said one person from Google who was
not authorized to speak publicly. “Sometimes they’re asking for money.
Then they say we have to promise to not copy aspects of the iPhone. And
whenever we get close to an agreement, it all changes again.
“Our feeling is they don’t really want this to end. As long as everyone
is distracted by these trials, the iPhone continues to sell.”
Apple declined to comment on the negotiations.
The Patent Bureaucracy
The application by Apple that eventually became patent 8,086,604 first
crossed desks at the Patent and Trademark Office on a winter day in
2004.
In the next two years, a small cast of officials spent about 23 hours —
the time generally allotted for reviewing a new application — examining
the three dozen pages before recommending rejection. The application,
for a voice- and text-based search engine, was “an obvious variation” on
existing ideas, a patent examiner named Raheem Hoffler wrote. Over the
next five years, Apple modified and resubmitted the application eight
times — and each time it was rejected by the patent office.
Until last year.
On its 10th attempt, Apple got patent 8,086,604 approved. Today, though
the patent was not among those Vlingo and Nuance fought over, it is
known as the Siri patent because it is widely viewed as one of the
linchpins of Apple’s strategy to protect its smartphone technologies.
In February, the company deployed this new patent in a continuing
lawsuit against Samsung that could radically reorder the $200 billion
smartphone business by giving Apple effective ownership of
now-commonplace technologies, software experts say.
Patent 8,086,604’s path to approval “shows there’s a lot wrong with the process,” said Arti K. Rai, an intellectual property
expert at Duke University School of Law who reviewed the patent
application for The Times. That patent, like numerous others, is an
example of how companies can file an application again and again until
they win approval, Ms. Rai said.
When Apple submitted the first application for 8,086,604, the iPhone and
Siri did not exist. The application was aspirational: it described a
theoretical “universal interface” that would allow people to search
across various mediums, like the Internet, corporate databases and
computer hard drives, without having to use multiple search engines. It
outlined how such software might function, but it did not offer
specifics about how to build it. It suggested that some people might
speak a search phrase rather than use a keyboard.
The ideas contained in the application would blossom at Apple, Google,
Microsoft, Nuance, Vlingo and dozens of other companies. All the while,
the application traveled quietly through the patent office, where
officials rejected it twice in 2007, three times in 2008, once in 2009,
twice in 2010 and once in 2011.
The patent office has a reputation for being overworked, understaffed
and plagued by employee turnover, and employees concede that some of
their work is subjective.
“When I get an application, I basically have two days to research and
write a 10- to 20-page term paper on why I think it should be approved
or rejected,” said Robert Budens, a 22-year patent examiner and
president of the examiners’ labor union. “I’m not going to pretend like
we get it right every time.”
To receive a patent, an invention must be novel (substantially different
from what exists), not obvious (one can’t patent a new toaster simply
by expanding it to handle five slices of bread), and useful (someone
can’t patent an invisibility machine if invisibility is impossible).
“If you give the same application to 10 different examiners, you’ll get
10 different results,” said Raymond Persino, a patent lawyer who worked
as an examiner from 1998 to 2005.
After patent 8,086,604 was first rejected in 2007, Apple’s lawyers made
small adjustments to the application, changing the word “documents” to
“items of information” and inserting the phrase “heuristic modules” to
refer to bits of software code. A few years later, the inclusion of the
word “predetermined” further narrowed Apple’s approach.
These changes had little substantial impact, said experts who reviewed
the application for The Times. But the patent office slowly began to
come around to Apple’s point of view.
Though submitting an application repeatedly can incur large legal fees,
it is often effective. About 70 percent of patent applications are
eventually approved after an applicant has altered claims, tinkered with
language or worn down the patent examiners.
One consequence is that patents are sometimes granted for ideas that already exist.
In 1999, for instance, two men received a patent for a crustless, sealed
peanut butter and jelly sandwich. (The J. M. Smucker company acquired
the patent and used it to sue other food makers. In 2007, after press
scrutiny, federal officials canceled the patent.)
A year earlier, the patent office had awarded an Illinois company
effective ownership of many of the basic systems that power the
Internet. That firm sued a number of tech giants, persuading many to
sign multimillion-dollar settlements, until a jury declared some of the
patents invalid last year.
For Apple’s 8,086,604, the examiners finally relented last December and issued a patent.
“Apple got another warhead in its arsenal, but there’s no big invention
here,” said David J. Pratt, president of M-CAM, the patent analysis
firm, who analyzed the application for The Times.
The patent office declined to discuss 8,086,604. Officials pointed out
that the agency’s 7,650 examiners received more than half a million
applications last year, and the numbers have kept climbing.
By all accounts, there have been improvements in the patent office since
David J. Kappos took over as director in 2009. In an interview, Mr.
Kappos said the lengthy back-and-forth between examiners and Apple was
evidence that the system worked.
“It’s called the patent office,” he said, noting that issuing patents is
the agency’s job. In a statement, the agency said it had spent the last
three years strengthening policies to improve patent quality. Besides,
Mr. Kappos said, “we realize that only a handful of these patents will
be really important.”
However, patent 8,086,604 has proved very important. In February, Apple
sued Samsung in a California court, arguing that 17 of Samsung’s
smartphones and tablets violated 8,086,604. In June, a judge banned sales
of Samsung’s Galaxy Nexus phone, validating 8,086,604 and ruling that
the phone infringed on Apple’s patent because it featured a “Google
quick search box” that allowed users to enter one search term, either
typed or spoken, that returned results simultaneously from the Internet,
contacts stored on the phone and recently visited Web sites. (The ban
has been stayed while under appeal.)
Searching for Fixes
Some experts worry that Apple’s broad patents may give the company
control of technologies that, over the last seven years, have been
independently developed at dozens of companies and have become central
to many devices.
“Apple could get a chokehold on the smartphone industry,” said Tim
O’Reilly, a publisher of computer guides and a software patent critic.
“A patent is a government-sanctioned monopoly, and we should be very
cautious about handing those out.”
Others say the system works fine.
“Intellectual property is property, just like a house, and its owners deserve protection,” said Jay P. Kesan, a law professor at the University of Illinois. “We have rules in place, and they’re getting better.
“And if someone gets a bad patent, so what?” he said. “You can request a
re-examination. You can go to court to invalidate the patent. Even
rules that need improvements are better than no rules at all.”
Five years ago, Congress was debating how to fix the patent system when
an inventor named Stephen G. Perlman went to Capitol Hill.
Mr. Perlman worked at Apple in the 1980s. Today, he runs a start-up
incubator called Rearden in San Francisco. He holds 100 patents —
including for the software behind the reverse aging in the film “The
Curious Case of Benjamin Button” — and has about 100 more applications
pending.
Patents are crucial to his business, Mr. Perlman said, particularly in
raising money from venture capitalists and deterring large companies
from copying his innovations. “When we file a patent application, it’s a
big deal,” he said.
When Mr. Perlman went to Congress, he brought ideas to protect small
inventors. He wasn’t alone in suggesting solutions. Thousands of
companies, from start-ups like Vlingo to large technology firms, have
argued that a well-functioning patent system is essential to their
success. The problems with the current system are so pervasive, they
say, that the courts, lawmakers and Silicon Valley must find their own
fixes.
One option is judicial activism. This year, Judge Posner, in an Illinois
federal court, tossed out patent arguments made by both Apple and
Motorola Mobility in a 38-page opinion
that dismissed a lawsuit between the two companies. Cleaning up the
patent mess, Judge Posner said in an interview, might also require
reducing the duration of patents on digital technologies, which can be
as long as 20 years. “That would make a big difference,” he said. “After
five years, these patents are mainly traps for the unwary.”
Ideas have also come from policy experts and Silicon Valley. The Federal Reserve Bank of St. Louis recently published a working paper calling for the abolition of patents, saying they do more harm than good.
Another idea is to create different classes of patents, so that some
kinds of inventions, like pharmaceuticals, would receive 20 years of
ironclad protection, while others, like software, would receive shorter
and more flexible terms.
A third suggestion was made by the Internet company Twitter, which released an “Innovator’s Patent Agreement”
this year intended to give software engineers some control over how
their creations are used. Under the terms of the agreement, companies
pledge that patents will be used only for defensive purposes.
“We’re just trying to do something modest,” said Benjamin Lee, Twitter’s legal counsel.
Similarly, law school faculty at the University of California, Berkeley, have proposed a “Defensive Patent License”
in which companies would contribute patents to a common pool that
shielded participants from litigious aggressors. Companies would be
allowed to participate as long as they did not become first-strike
plaintiffs. The benefit is that “you don’t have to worry about your
patent being weaponized” and used to attack competitors, said Jason M.
Schultz, an assistant professor who helped design the license.
But to really make a difference, such ideas require the participation of
large technology companies, and the incentives to cooperate are small.
So some frustrated engineers have become outspoken advocates for reform.
Mr. Perlman, the independent inventor, for instance, was hopeful his
voice would be heard on Capitol Hill. But alongside Mr. Perlman were
hundreds of lobbyists from high-tech corporations and the pharmaceutical
industry, which often push conflicting proposals. Big technology
companies, in general, want to limit the financial damages juries can
award for minor patent violations, while drug makers want to make sure
they can sue for billions of dollars if a single patent is violated.
These and dozens of other narrow battles have paralyzed Congress’s
ability to make real changes, lawmakers and lobbyists say. The last
attempt, the America Invents Act, which was passed last year, achieved
mostly administrative fixes, like making it easier for outsiders to
challenge a patent’s validity.
The new law did make one fundamental change. Since the patent system was
overseen by Thomas Jefferson, the United States has awarded ownership
of an innovation to whoever created the first prototype, a policy known
as “first to invent.” Under the America Invents Act, ownership will be
awarded to whoever submits the first application, or “first to file.”
The shift, inventors like Mr. Perlman say, makes life harder for small
entrepreneurs. Large companies with battalions of lawyers can file
thousands of pre-emptive patent applications in emerging industries.
Start-ups, lacking similar resources, will find themselves easy prey
once their products show promise.
That is the concern of people like Mr. Phillips, the voice recognition
specialist and one-time Siri partner who founded Vlingo. “Start-ups are
where progress occurs,” he said in an interview. “If you spend all your
time in court, you can’t create much technology.”
In June, Mr. Phillips started work at his new employer, and former
courtroom adversary, Nuance. Theoretically, his job was to help manage
the companies’ integration and find new technological frontiers to
explore. With a background at M.I.T. and Carnegie Mellon, he is widely
acknowledged as one of the most innovative thinkers in computer speech.
But he spent much of the summer on vacation, recuperating from the last
six bruising years. And in September, he quit. He plans to leave voice
recognition altogether, he has told friends, and find an industry with
less treacherous patent terrain.
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